Frequently asked
questions
Delivery and return times
Shipping Costs
- For orders less than € 120 the cost of shipping is € 6.05 with express courier; cash on delivery € 4.40 extra.
- Shipping is free for orders of € 120 and more.
Delivery time
From the receipt of the order by 1 pm, delivery takes place within
| Val d'Aosta | 1 working day |
| Piedmont | 1 working day |
| Lombardy | 1 working day |
| Liguria | 1 working day |
| Veneto | 1 working day |
| Friuli Venezia Giulia | 1 working day |
| Trentino Alto Adige | 1 working day |
| Emilia Romagna | 1 working day |
| Tuscany | 1 working day |
| Umbria | 1 working day |
| Lazio | 1 working day |
| Marche | 1 working day |
| Abruzzo | 1 working day |
| Chieti | 1/2 working day |
| Molise | 1/2 working day |
| Isernia | 1/2 working day |
| Campania | 1 working day |
| Avellino - Benevento - Salerno | 1/2 working day |
| Puglia | 1/2 working day |
| Lecce | 2 working day |
| Basilicata | 2 working day |
| Calabria | 2 working day |
| Sicily | 2 working day |
| Sardinia | 2 working day |
| Smaller islands | 2 extra working days |
Returns and refunds
To find out about our returns and refunds policy, please read our Sales conditions.
